Support
If you have questions about your website, e-mail or cloud, or if something does not work, please write to support@yourcell.net. We will answer as quickly as possible.
Please include your domain or user name, a short description of the problem and when it occurred. Screenshots help.
Server settings
| Service | Server | Port / security |
|---|---|---|
| Incoming mail (IMAP) | mail-in.yourcell.net | 993, SSL/TLS |
| Outgoing mail (SMTP) | mail-out.yourcell.net | 587, STARTTLS, with authentication |
| Webmail | mail.yourcell.net | HTTPS |
| Cloud (Nextcloud) | cloud.yourcell.net | HTTPS |
Password
To change your e-mail password, log in to Usermin with your e-mail user name and your current password.
Useful software
- E-mail: Thunderbird (Windows, macOS, Linux) or the mail app of your device
- Cloud: the Nextcloud apps for desktop and mobile
- Web: any current browser, for example Firefox, Chrome, Edge or Safari